Delete your Meter Tracker Pro account

How to permanently remove your account and every piece of data attached to it.

There are two routes. Use the first if you still have the app installed — it is immediate and needs no one's help. Use the second if you have already uninstalled it.

1. Delete it yourself, in the app

Open Meter Tracker Pro.
Go to Settings, then tap your name to open Profile.
Tap Delete account.
Confirm, and sign in again if you are asked to — the app requires a recent sign-in before it will delete anything.

Deletion happens straight away.

2. Ask us to delete it

If the app is no longer installed, email muzahidul190@gmail.com from the address you signed up with, with the subject “Delete my Meter Tracker Pro account”.

Requests are actioned within 30 days. We will reply to confirm once it is done. If you write from a different address we will have to verify ownership first, so use the original one where you can.

What gets deleted

Your sign-in credentials and account.
Your profile: email address, display name, profile photo URL.
Every meter, reading, meter reset, tariff configuration and saved bill.
All backup snapshots stored in your account.
Your notification token for every device.
Every meter photo in cloud storage.
Meter photos held on the device, when you delete from within the app.

What is kept, and for how long

Crash reports — anonymous diagnostics (stack trace, device model, OS version) collected by Firebase Crashlytics are not linked to your email and expire automatically after 90 days.

Nothing else is retained.

This cannot be undone. There is no recovery window and no archived copy. If you want to keep your readings, export them first: the Reports screen produces PDF and CSV files you can save or share before you delete.

Meter photos

If you had photo backup switched on, copies of your meter photos are in private cloud storage. Deleting your account removes them: the app works out exactly which files exist from your own records and deletes each one before the account itself goes, because afterwards there would be no way to find them.

The copies on your phone are cleared at the same time when you delete from inside the app. If you have already uninstalled it, Android removed those with it — email us and we will remove the cloud copies.